Protect Your Integrity
There is one article we have found that sums up this Service Pillar quite thoroughly. The article in question was written by Amy Rees Anderson, was published on November 28th or 2012, and can be found on Forbes.com.
Her article is titled – “Success will come and go, but integrity is forever.”
“If I could teach only one value to live by, it would be this: ... Integrity means doing the right thing at all times and in all circumstances, whether or not anyone is watching. It takes having the courage to do the right thing... Building a reputation of integrity takes years, but it takes only a second to lose, so never allow yourself to ever do anything that would damage your integrity…”
The integrity of your organization is solely based upon the integrity of the people who work for them. How each person responds to situations creates a cumulative reflection of the company. As such, every team member is responsible for maintaining the outward image of the organizations integrity.